1. Acceptance of Terms
By accessing and using the Book Murudeshwar website (murudeshwar.co.in) and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. About Our Services
Book Murudeshwar provides tourism services in Murudeshwar, Karnataka, including:
- Hotel and lodge booking services
- Scuba diving packages and water sports
- Temple tour arrangements
- Local transportation coordination
- Tourist information and guidance
3. Booking Terms
3.1 Reservations
- All bookings are subject to availability
- Confirmation is required within 24 hours of booking request
- Full payment or advance payment may be required to secure bookings
- Booking confirmations will be sent via email or WhatsApp
3.2 Pricing
- All prices are quoted in Indian Rupees (INR)
- Prices are subject to change without prior notice
- Additional charges may apply for peak season bookings
- Government taxes and service charges are additional unless specified
4. Cancellation and Refund Policy
4.1 Hotel Bookings
- 48+ hours before check-in: Full refund minus processing fee
- 24-48 hours before check-in: 50% refund
- Less than 24 hours: No refund
- No-show: No refund
4.2 Activity Bookings (Scuba Diving, Tours)
- 72+ hours before activity: Full refund minus processing fee
- 24-72 hours before activity: 25% refund
- Less than 24 hours: No refund
- Weather cancellations: Full refund or rescheduling
5. User Responsibilities
Users agree to:
- Provide accurate and complete information during booking
- Arrive on time for all scheduled activities
- Follow safety instructions for water activities
- Respect local customs and temple guidelines
- Take care of provided equipment and facilities
- Report any issues or concerns promptly
6. Safety and Liability
6.1 Scuba Diving and Water Activities
- Participants must be in good physical health
- Medical clearance may be required for certain activities
- Minimum age restrictions apply (12+ years for scuba diving)
- Basic swimming skills are mandatory
- All safety equipment must be used as instructed
6.2 Limitation of Liability
Book Murudeshwar acts as an intermediary between customers and service providers. We are not liable for:
- Acts of nature, weather conditions, or force majeure events
- Third-party service provider failures or negligence
- Personal injuries due to non-compliance with safety instructions
- Loss or damage to personal belongings
- Changes in government regulations affecting travel
7. Website Usage
7.1 Permitted Use
You may use our website for legitimate booking and information purposes only. Prohibited activities include:
- Making false or fraudulent bookings
- Attempting to disrupt website functionality
- Copying or reproducing content without permission
- Using automated systems to access the website
7.2 Intellectual Property
All content on this website, including text, images, logos, and design elements, is protected by copyright and trademark laws. Unauthorized use is prohibited.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Payment Terms
- We accept cash, UPI, bank transfers, and major credit/debit cards
- Online payments are processed through secure payment gateways
- Payment receipts will be provided for all transactions
- Refunds will be processed within 7-10 business days
10. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or technical failures.
11. Dispute Resolution
Any disputes arising from these terms or our services will be resolved through:
- Direct negotiation between parties
- Mediation if direct negotiation fails
- Arbitration under Indian Arbitration and Conciliation Act
- Courts in Murudeshwar, Karnataka have exclusive jurisdiction
12. Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.
13. Governing Law
These terms are governed by the laws of India and the state of Karnataka. Any legal proceedings will be conducted in English or Kannada.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.